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My Account

Shop Policy

We are excited to do everything possible to ensure that your purchase experience with RU Recovery Ministries is a smooth and enjoyable process. Our shipping and fulfillment staff want to give every order a personal touch. Do not hesitate to call us with any problems or questions. | 815-209-2753

Product Specific Policies

These policies apply to specific types of products and services.

Who Should I Contact?

Jennifer Elias

Shipping Manager


Please indicate the following in your Response to us:

Church Name, City, State, and Charter (K#) If Applicable

Your Name and Phone Number

Invoice Number

Part Number(s) with problems

Where Do I Send My Return?



333 E. State St. Suite 104

Rockford, IL 61104